Lightspire for call centres and customer service teams
Every caller answered at once, and sent to the right team.
Your AI voice agent picks up every call on an Australian number, recognises the customer, answers the common questions on the call and puts the rest through to the right team with a briefing.
Talk to Mia, a demo receptionist, in your browser. Uses your microphone; nothing is recorded.
Try it free for 14 days with 30 minutes, no card needed. From A$49 a month, every feature included.
Workflow · Riverside Energy
Chris Walker · 8:47 am
Incoming call · 8:47 am
Want a hand getting set up?
Call or email our team in Australia and we'll walk you through it. Or get a free demo made for your business
What it does for call centres and customer service teams
Answered straight away
The agent picks up at once, day and night, so callers aren't left listening to hold music before anyone asks what they need.
Sent to the right team
Your call flow routes each caller by what they need and the time of day, to billing, sales, support or any team you set up, with a briefing before they're connected.
The common questions answered
An AI specialist answers from your own guides, so the questions your team hears all day are dealt with on the call.
Every call on record
Recordings, transcripts, a summary of each call and call analytics, so you can see why people ring and when.
Calls it handles every day
It answers from what you tell it about your business: your services, prices, hours and the questions callers always ask.
- “Why did my bill go up?”
- “I'm moving house next month.”
- “Can I talk to someone about a better plan?”
- “Can I speak to a person, please?”
Get started
Live before your coffee goes cold
Three steps, about five minutes, and no setup call. Here's the whole thing.
- 1
Sign in with Google
No forms. Your account is ready the moment you sign in.
- 2
Tell it about your business
Paste your services and hours, pick one of ten Australian voices and hear it in the browser.
- 3
Get your number, take calls
Start the free trial, no card. You get a local number in a minute; divert your line and every call is answered.
Pricing
One plan. Pick your minutes.
Every feature is included for everyone. You only choose how many minutes of talking time you need a month. Try it free for 14 days with 30 minutes, no card needed.
Your minutes
A$49a month
100 minutes of talking time, about A$0.49 a minute
Change your minutes or cancel any time.
Included for everyone
Answering
- Your own Australian number
- An AI voice agent that answers day and night
- Ten Australian voices to choose from
- Call flows you design, with AI specialists
- Transfers to your teams, with a briefing
- Messages, summaries and alerts by email or text
Bookings and customers
- Unlimited bookings into Google, Outlook or Calendly
- Cliniko and ServiceM8
- A customer list that knows every caller
- Greets returning customers by name
Insight and connections
- Recordings and transcripts of every call
- Call analytics and your busiest hours
- Zapier, webhooks and the API
- Minutes shared across all your agents
Busy month? Top-ups of 100 minutes for A$39 or 300 minutes for A$99 never expire while you're subscribed. Another location is A$49 a month for an extra agent with its own number. Prices in Australian dollars, GST included.
Enterprise
Built around your support centre
For contact centres, IT service providers and groups that need more than the self-serve setup. We design and build it with you.
Talk to us- Call flows designed and built with your team
- Connections to your own systems: help desk, CRM, booking and job systems
- Many locations, agents and numbers under one account, with volume pricing
- Guided onboarding, priority support and monthly invoices
Stop losing the calls you can't take
Try it free for 14 days with 30 minutes, no card needed. Sign up, set up your agent and put it on your own calls; nothing is charged when the trial ends. From A$49 a month with every feature included, cancel any time. Want to hear it first? Get a free demo made for your business.