Start here
Four steps from sign-up to your first answered call.
- Get your Australian numberChoose a plan or start your free trial, and Lightspire sets up a local Australian number your agent answers, usually in under a minute.Watch →
- Divert your calls to LightspireKeep your number and send calls to your agent when you're busy, or all the time, using your carrier's divert code.Watch →
- Connect Google CalendarLet your agent check your Google Calendar for busy times and add each booking to it.Watch →
- Make a test callTalk to your agent in the browser before customers ring, then make one real call and check it on the Calls page.Watch →
I want to…
Get startedSet up your business, get your Australian number and hear your agent answer, in about ten minutes.
- Set up your business and voice agent Video 1:15
- Get your Australian number Video 1:07
- Divert your calls to Lightspire Video 1:19
Phone number and divertSend calls from the number your customers already know to your Lightspire number, and turn answering on or off.
- Divert your calls to Lightspire Video 1:19
- Divert a landline or office phone
- Pause or resume answering calls Video 0:52
Calendar and bookingsConnect Google, Outlook or Calendly, set your booking rules, and manage bookings from the dashboard.All 6 →
Teach your agentIts voice and greeting, your services and hours, the answers it gives and when it puts callers through to you.
- Choose your agent's voice and greeting Video 1:23
- Add your services, prices and opening hours Video 1:15
- Teach your agent the answers to common questions Video 1:18
Calls and customersEvery call with its recording, transcript and summary, and the customer list your callers build.All 2 →
LocationsAdd an agent for another location or department, each with its own number.
- Add an agent for another location Video 1:32
Team and accountInvite your staff, keep your account secure and update your business details.All 3 →
Plans and billingChoose a plan, top up talking time, update your card and get your invoices.
- Choose a plan Video 1:21
- Top up talking time Video 1:21
- Update your card and get invoices
Common questionsShort answers to what owners ask us most.
- Will callers know they're talking to AI?
- Can I keep my business number?
- What happens when my minutes run out?
TroubleshootingSomething isn't working. Find what you're seeing and check the usual causes in order.
- Calls aren't reaching Lightspire
- Lightspire was answering, and now it isn't
- Your agent gave a caller the wrong answer
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For your trade
See how your agent takes the calls in your line of work.
Lightspire for salonsYour agent books cuts, colours and treatments while your hands are full, and nobody puts down the scissors to answer the phone.Lightspire for plumbers and tradiesYour agent answers every job enquiry while you're on the tools, books the job in and takes the details of urgent ones.Lightspire for restaurants and cafesYour agent takes reservation requests and answers guests' questions during the rush, so the phone never rings out in service.Lightspire for physiotherapistsYour agent books initial consultations and follow-ups while you treat, and answers "do you bulk bill?" the way you would.