Pay for talk time, nothing else
A minute is a minute of a caller talking to your agent. A two-minute booking call costs you about a dollar on the Starter plan and less on the bigger ones.
Three plans, one price each
Every plan includes your Australian number, bookings, recordings, transcripts, the customer list and analytics. Prices in AUD and include GST.
Starter
For a sole trader who misses calls on the tools.
$49a month
100 minutes of calls, about $0.49 a minute
- 100 minutes of calls a month
- Your own Australian number
- Bookings, recordings and transcripts
- Email when a booking lands
Growth
Most popularFor a busy clinic, salon or trade business.
$129a month
300 minutes of calls, about $0.43 a minute
- 300 minutes of calls a month
- Everything in Starter
- Customer list built from every call
- Call analytics and peak-hour insights
Pro
For a business that lives on the phone.
$299a month
800 minutes of calls, about $0.37 a minute
- 800 minutes of calls a month
- Everything in Growth
- Priority support
- Cheapest per-minute rate
Need more in a busy month? Top-ups of 100 minutes for $39 or 300 minutes for $99 never expire while your plan is active. Cancel any time from your billing page.
Included on every plan
- An Australian landline number, yours while you subscribe
- Unlimited bookings, customers and services
- Recording, transcript and summary of every call
- Email and text alerts when a booking lands
- Five Australian voices to choose from
- Change plan or cancel any time
Questions owners ask
Something else? Email us, a person replies.
- Does it sound robotic?
- No. The voices are Australian, the pauses are natural and it handles interruptions, so callers talk to it the way they'd talk to a receptionist. Try the demo above and judge for yourself. If someone asks whether it's a person, it says it's an AI assistant for your business.
- Will it work with my existing number?
- Yes. Keep the number your customers know. On most Australian mobiles and landlines you dial *21* followed by your Lightspire number and # to divert every call, or *61* to divert only the calls you don't answer. Your phone number page has the exact codes for Telstra, Optus and Vodafone.
- What happens when my minutes run out?
- We email you when you're down to the last 15 percent, and again if they run out. Until you top up or your plan renews, callers hear a short message asking them to try again later. Top-up minutes never expire while your plan is active.
- Can I hear it before paying?
- Yes. You set up your agent and call it from your browser before you choose a plan. The number comes after payment, because each number costs us money to hold.
- Where are calls stored?
- Your bookings, customers, transcripts and summaries live in a database in Sydney. Audio recordings are kept by our voice provider and are only reachable from your dashboard. We never sell or share your data.
- Can I cancel?
- Any time, from your billing page. Your agent keeps answering until the end of the month you've paid for, then the number is released.
Stop losing the calls you can't take
Sign in, hear your agent, get your number. If it isn't booking jobs by the end of the week, cancel from your billing page.