Choose your minutes
Your free trial needs no card. Choose your minutes before it ends and your voice agent keeps answering on the same number, without a gap. Every feature is included whatever you choose: the only choice is how many minutes of talking time you need a month.
Before you start
- You're the account owner. Members don't see Billing; the trial banner tells them the account owner chooses.
- A debit or credit card.
Minutes and prices
All prices are in Australian dollars a month and include GST.
| Talking time a month | Price a month |
|---|---|
| 100 minutes | A$49 |
| 200 minutes | A$89 |
| 300 minutes | A$129 |
| 500 minutes | A$199 |
| 800 minutes | A$299 |
| 1,200 minutes | A$429 |
| 2,000 minutes | A$679 |
An average booking call is about two minutes of talking time, so 100 minutes covers about 50 booking calls a month. Your minutes start again each month; unused ones don't carry over. If you run short, top up any time, or move to more minutes.
Every account gets everything: your Australian number, bookings into Google, Outlook, Calendly, Cliniko or ServiceM8, recordings and transcripts, the customer list, call analytics, Zapier, webhooks and the API. Minutes are shared across all your agents, and each extra location is A$49 a month for an agent with its own number. See Add an agent for another location.
Running a contact centre or a group with its own systems? Enterprise is arranged with us: talk to us.
Four steps
Open Billing
In the sidebar, under Account, click Billing. You can also use the link in the trial banner at the top of the dashboard. Billing shows Free trial, the minutes you have left and the day it ends.
Screenshot: Billing, the Free trial section and the minutes slider under it.Pick your minutes
Drag the slider to the minutes you need a month. The price a month shows above it as you move. Then click the button under the slider to continue.
If your trial has an extra agent, a note says it stays on at A$49 a month once you start paying, charged to the same card. To keep only one agent, remove the extra one on the Agents page first.
Pay with your card
A panel opens beside the page with a secure Stripe form. Enter your card details and pay. If your bank asks you to approve the payment in its app, do that and come back.
Check it's active
The panel says your subscription is active and your voice agent can answer calls, with the minutes you now have. Click Back to billing.
Billing shows your minutes a month with an Active badge, the price and the date it Renews.
If something's not right
I closed the panel by mistake
Nothing was charged. Pick your minutes and click the button again.
"The payment didn't go through"
Your bank declined it. Click Try again, use another card, or click Pay on Stripe instead to pay on Stripe's own page.
It says "Payment received" but Billing hasn't changed
Stripe has your payment and your minutes are being switched on. Click Check again after a few seconds. If it still doesn't show, call 1300 330 640 or email support@lightspire.ai. Don't pay again.
My trial ended and calls stopped
When a trial ends, your voice agent pauses until you choose your minutes. Nothing is charged automatically. Choose your minutes above and it answers again on the same number.