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Common questions

How much does Lightspire cost?

Plans start at A$49 a month and are priced on talking time: the minutes your agent spends on calls. Prices are in Australian dollars and include GST. There are no setup fees, and you can cancel any time from Billing.

2 min readAll plansUpdated 17 Oct 2026

Plans

Plan Price a month Talking time a month About a minute Suits
Starter A$49 100 minutes A$0.49 A sole trader who misses calls on the tools
Growth A$129 300 minutes A$0.43 A busy clinic, salon or trade business
Pro A$299 800 minutes A$0.37 A business that lives on the phone

Every plan includes your Australian number, bookings, recordings, transcripts, the customer list and analytics. Pro adds priority support.

Top-ups

Need more in a busy month? Buy extra talking time on Billing:

Top-up Price
100 minutes A$39
300 minutes A$99

Top-up minutes don't expire while your plan is active. Your plan's minutes are used first.

More than one location

Each extra agent, for another location, is A$49 a month and comes with its own number. See Add an agent for another location.

Free trial

Get a free demo made for your business, then try it on your own calls for 14 days with 30 minutes of talking time and your own Australian number. No card needed, and nothing is charged when it ends. Your agent pauses until you choose a plan.

What isn't counted

  • Time after your agent puts a caller through to a person.
  • Browser test calls on the Test call tab of the Agent page.

What you might pay your carrier

Diverting your number to Lightspire is a call your carrier handles, so check what forwarded calls cost on your phone plan. Telstra says forwarding is included on plans with unlimited calls, and Vodafone says forwarding within Australia is free on a plan.

Enterprise

For groups and franchises that run their own systems. Enterprise has everything in Pro, plus:

  • Every integration Lightspire supports, included
  • Custom integrations with your existing systems: your CRM, job system or anything else you run
  • Scales with you: more locations, agents and calls under one account
  • Priority support and guided onboarding
  • Invoiced billing

Enterprise has no set price and isn't chosen on Billing: pricing and talking time are arranged to suit your locations. Contact us or email support@lightspire.ai.

Got a promo code?

Enter it on Billing, under Promo code. See Use a promo code.

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