Teach your agent
Its voice and greeting, your services and hours, the answers it gives and when it puts callers through to you.
Start withChoose your agent's voice and greeting
- Choose your agent's voice and greetingName your voice agent, pick one of five Australian voices and write the first thing callers hear.
- Add your services, prices and opening hoursList what callers can book, how long each takes and what it costs, then set the hours your agent books inside.
- Teach your agent the answers to common questionsWrite what your business is about and add questions and answers, so your agent answers callers instead of guessing.
- Answer the questions your agent couldn'tSee what callers asked that your agent didn't know, add the answer in one click, and it knows it from the next call.
- Ask callers your own intake questionsHave your agent ask up to five questions of your own when it books a caller or takes a message, and see the answers on the booking.
- Put callers through to you or your teamLet your agent put a caller through to your phone, or to the right department, and take a message when nobody answers.
- Choose who gets booking and message emailsPick the inbox that hears about every new booking, cancellation and message, and switch each kind of email on or off.
