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Calls and customers
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Calls and customers
Every call with its recording, transcript and summary, and the customer list your callers build.
1:25
Find a call and play the recording
Search your calls by name, number or a word that was said, then play, download or copy what was said.
3 min read
Updated 15 Oct 2026
See everyone who has called you
Your customer list builds itself from every caller. Search it, add notes and tags, and export it as a spreadsheet.
3 min read
Updated 15 Oct 2026
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Dashboard and reports
What the numbers on your dashboard mean, and how to download a report.
Teach your agent
Its voice and greeting, your services and hours, the answers it gives and when it puts callers through to you.
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